Dave & Buster's Consolidated Security Vendors in 2025
The company unified vendor management to standardize security operations across its 200-plus locations.
Updated on Sept. 25, 2026 in Business Strategy
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In 2025, Dave & Buster's implemented the Securitime platform to centralize security workforce data across its venues in the United States, Canada, and Puerto Rico. This move transitioned corporate security from decentralized, location-level oversight to a unified enterprise-wide management system.
Why it matters
As the business expanded, the company lacked centralized visibility into security vendor performance, compliance, and overtime costs. This system implementation was designed to standardize vendor accountability and improve oversight of security coverage expenses.
Dave & Buster's projects more than $400,000 in annual savings through vendor consolidation and negotiated bill rates. The system manages operations for 18 security providers across more than 200 venues.
The players
Dave & Buster's
An operator of more than 200 entertainment and dining venues across North America.
Securitime
A workforce management platform designed for security operational data and compliance tracking.
The details
Prior to this deployment, the company lacked a centralized method to track security officer attendance, shift adherence, and compliance, forcing reliance on email for incident reporting. By adopting Securitime, corporate leadership moved away from managing security vendor relations at the individual store level. This allows for centralized tracking of scheduling and automated reporting, which prevents billing inconsistencies and provides real-time oversight of security coverage.
Timeline
The Securitime platform was implemented throughout 2025.
Market Landscape
The Dave & Buster's strategy follows a documented industry trend of consolidating fragmented service contracts to gain enterprise-wide visibility. This shift away from decentralized, site-level vendor management is increasingly common as multi-unit operators seek to reduce overhead.
Operators should review whether their own decentralized vendor management creates hidden inefficiencies in billing or coverage compliance. Identifying fragmented service categories for consolidation can often yield immediate savings through negotiated enterprise-level rates.
The takeaway
Centralizing workforce management provides the necessary oversight to standardize compliance and reduce costs across a multi-site footprint. Review your vendor contracts for duplicate services and evaluate whether centralized tracking could improve your current bill rate negotiations.
Further reading
For more on managing multi-unit operational efficiency, visit our Business Strategy section.
Source note: This article includes information reported by Security Info Watch.
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