ING Appointed New Global and EMEA Insurance Leads
ING has hired two industry veterans to steer its global insurance sector strategy and regional growth ambitions.
Updated on Oct. 5, 2026 in People
ING has appointed Tom Duncan as Global Lead Insurance and Lauren Marshall as EMEA Lead Insurance. These hires reflect a strategic commitment to sector-led coverage for insurance clients, a market segment the bank has served for over three decades.
Why it matters
The appointments underscore a shift toward deep sector-led specialization as financial institutions look to secure institutional market share. By hiring leadership with long tenures at major global banks, the organization aims to refine its strategy for complex insurance client needs.
The bank has maintained a practice of serving insurance clients for three decades, with the new global lead bringing 20 years of experience from a single competitor alone. The firm is now intensifying its regional sector coverage across Europe, Asia, and the Americas.
The players
ING
A global financial institution providing banking and financial services with a three-decade history of serving the insurance sector.
Tom Duncan
The new Global Lead Insurance at ING who previously held senior leadership roles at HSBC for 20 years and served as Head of Insurance at CIBC.
Lauren Marshall
The new EMEA Lead Insurance at ING who previously directed insurance and financial institution coverage at HSBC in the Netherlands.
The details
Tom Duncan takes charge of the global insurance strategy to coordinate service offerings across key international markets. Lauren Marshall is tasked with executing regional growth strategies, building on her background advising financial institutions. This structural change aligns the bank’s internal resources with specific sector expertise to bolster its market position.
Timeline
October 5, 2026: Official publication of the leadership changes.
Market Landscape
The hiring of specialized insurance leads follows the historical consolidation of investment banking coverage models that emphasize industry-specific domain expertise. This appointment mirrors a wider trend among large institutions seeking to defend and grow institutional market share.
Operators dealing with international banking partners should watch for shifts in credit and coverage focus as the bank aligns its regional strategy with these new leads. Monitoring these executive changes is essential for businesses evaluating whether their banking partners remain sector-specialized.
The takeaway
Large financial institutions are increasingly prioritizing domain-specific leadership to drive growth in the insurance sector. Monitor the bank's upcoming service updates for shifts in how institutional products are being structured for your market.
Further reading
For more on industry talent shifts, visit the People section.
Source note: This article includes information reported by ReinsuranceNe.
