Dormakaba Will Launch SMILE Mobile App
The workforce tool will allow frontline employees to track time and manage schedules via mobile devices.
Updated on Oct. 9, 2026 in Remote Work
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Starting October 9, 2026, Dormakaba will introduce its SMILE app to integrate mobile time-tracking and labor management with existing enterprise systems like SAP HCM and Workday. This rollout targets the millions of frontline workers currently using the B-COMM platform.
Why it matters
Employers are increasingly looking to modernize the digital experience for frontline teams, where only 53% report satisfaction with their current workplace tools despite 70% citing mobile access as a high priority. Bridging this gap is critical for improving employee retention and operational accuracy.
The B-COMM platform serves more than 6 million people daily, while current frontline worker satisfaction with existing tools sits at 53%. The new SMILE app aims to improve these metrics by enabling mobile clocking and labor tracking for this massive user base.
The players
Dormakaba
A global provider of access control solutions and workforce management software used by millions of employees worldwide.
The details
The SMILE app integrates directly with SAP HCM, Workday, and Oracle HCM systems, allowing for seamless data synchronization without manual input. Operators can deploy the mobile interface for time recording and break management, with optional facial recognition features to ensure authentication. Future updates are slated to expand compatibility from current Apple iPad usage to broader smartphone, web client, and terminal hardware ecosystems.
Timeline
October 9, 2026: SMILE app becomes available on Apple iPad.
October 20-22, 2026: Official product launch occurs at HR Tech 2026 in Las Vegas.
Market Landscape
The SMILE app launch follows a broader industry trend addressing the frontline worker digital enablement gap by moving time-tracking capabilities from fixed terminals to mobile devices. This development signals a strategic shift toward digitizing workforce management for employees who operate outside of traditional office environments.
Operators should evaluate if their current labor management systems can support mobile integrations to reduce manual time-entry errors. Consider checking if existing enterprise software licenses under SAP, Workday, or Oracle can be scaled to incorporate mobile-first clocking features for your frontline staff.
The takeaway
The shift toward mobile-first time tracking is a direct response to the disconnect between frontline worker needs and legacy terminal systems. Operators should monitor the app's performance at booth 7605 during the HR Tech 2026 conference to assess its integration capabilities.
Further reading
For more on the evolving landscape of employee management software, visit Remote Work.
Source note: This article includes information reported by Sourcesecurity.
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