BNY Launches New Digital Payment and Transfer Tools
Financial operators now have access to expanded digital asset fund support and cross-border bank-to-wallet payment services.
Updated on Oct. 16, 2026 in Remote Work
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During the third quarter of 2026, BNY launched new digital transfer agency services for native funds and a Pay-to-Wallet solution for cross-border bank-to-wallet transfers. These infrastructure updates align with the bank’s broader effort to digitize workflows through its proprietary AI platform, Eliza.
Why it matters
BNY is expanding its capabilities to capture the growing demand for digital asset fund management and efficient, cross-border payment infrastructure. The deployment of internal AI tools aims to optimize operational workflows, creating additional capacity for client-facing service teams.
BNY achieved a 96% employee adoption rate for its Eliza AI platform by the end of the first half of 2025. This internal technology rollout supports the launch of new digital transfer agency and Pay-to-Wallet services introduced in Q3 2026.
The players
BNY
A global financial services firm providing investment management, wealth management, and securities services to institutional and individual clients.
The details
The Pay-to-Wallet solution leverages BNY’s existing global payments network to facilitate direct transfers from bank accounts to retail digital wallets. Concurrently, the firm's enterprise AI platform, Eliza, analyzes system interactions and workflow patterns to streamline internal operations. By automating these processes, BNY creates the capacity needed to support digitally native funds that require tokenization, distribution, and custody services.
Timeline
2024: BNY introduced the Eliza AI platform.
First half of 2025: 96% of employees adopted the Eliza AI platform.
Q3 2026: BNY launched digital transfer agency and Pay-to-Wallet capabilities.
Market Landscape
BNY’s latest service expansion follows the industry-wide move toward institutional-grade tokenization and digital asset custody infrastructure. This development reflects a strategic effort to bridge traditional banking rails with the requirements of digitally native fund managers.
Operators in finance and logistics should monitor how BNY’s integration of AI-driven workflow optimization affects service capacity and pricing for cross-border payment partners. Businesses should also track whether competitors release similar Pay-to-Wallet features that could shift standard expectations for settlement speed.
The takeaway
BNY’s focus on automating internal workflows via AI suggests a strategic pivot toward scalability, with plans to eventually extend these tools to clients. Monitor BNY’s upcoming client-facing AI rollouts to assess how such platforms could replace legacy systems in your own back-office operations.
Further reading
Explore deeper insights into how digital infrastructure influences modern operations in our Remote Work section.
Source note: This article includes information reported by PYMNTS.
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