Hilton Has Appointed New Chief Technology Officer
The hotel chain hired former Uber executive Jeff Moore to lead its technology and product strategy.
Updated on Oct. 6, 2026 in People
Live Poll
Do you trust that large hotel chains effectively use new technology to improve your stay?
Hilton has named Jeff Moore as its new executive vice president and chief technology officer. Moore joins the company following a long career leading engineering teams at major technology firms.
Why it matters
The appointment signals a continued focus on large-scale digital operations and engineering infrastructure at Hilton. For operators, this hire highlights the trend of hospitality firms recruiting leadership from high-volume logistics and software backgrounds.
Moore brings over 20 years of professional experience to the position after managing a global organization of 2,500 engineers at Uber. The exact scope of his budget authority remains undisclosed.
The players
Hilton
A global hospitality company operating a portfolio of hotels, resorts, and timeshare properties.
Jeff Moore
The new executive vice president and chief technology officer at Hilton who previously managed large-scale engineering teams at Uber.
Uber
A global technology platform providing mobility and delivery services at scale.
The details
Moore takes on the role of chief technology officer after previously serving as vice president of software engineering at Uber. His background includes foundational work at Amazon, specifically within the Fulfillment by Amazon division, alongside early roles in software and operations at Anheuser-Busch.
Timeline
October 6, 2026: Hilton officially announced the appointment of Jeff Moore as chief technology officer.
Market Landscape
This move continues the industry trend of hospitality firms prioritizing enterprise-level software engineering to optimize booking and guest experience platforms. It follows a pattern of recent leadership shifts across the sector aimed at digitizing legacy supply chain and service models.
Operators should monitor whether this leadership shift results in new technical requirements or integration standards for hotel vendors. Businesses in the hospitality supply chain should evaluate if their current software stacks align with emerging enterprise standards.
The takeaway
Large hospitality brands are increasingly mirroring the talent profiles of logistics and tech giants to handle their digital operations. Track upcoming Hilton product updates to see how Moore integrates his experience in fulfillment and engineering into hotel operations.
Further reading
For more on industry leadership changes, visit People.
Live Poll
Do you trust that large hotel chains effectively use new technology to improve your stay?
