Alternative Payments Launched AI Tool for MSP Billing

Managed service providers can use the Alti assistant to automate accounts receivable, payables, and financial analytics.

Updated on Oct. 14, 2026 in Corporate Finance

Alternative Payments Launched AI Tool for MSP Billing

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Do you believe automating routine back-office tasks effectively boosts long-term profitability for local businesses?

Alternative Payments released an AI-powered assistant named Alti designed to handle core financial tasks for managed service providers. The platform integrates with existing tools like ConnectWise, Autotask, HaloPSA, and QuickBooks to streamline workflows.

Why it matters

The platform aims to help managed service providers close the profitability gap between median and top performers. By reducing administrative overhead, the tool seeks to move firms closer to the 20% to 21% adjusted EBITDA margins seen in top-performing IT solution providers.

Existing Alternative Payments users report a 42% reduction in collection times and save over 5 hours weekly per operator. The tool targets firms looking to improve on median adjusted EBITDA margins of 9% to 10%, which currently lag behind top-performing providers at 20% to 21%.

The players

Alternative Payments

A financial technology provider serving more than 1,000 companies with automated accounts receivable and payable solutions.

The details

Alti utilizes live business data to automate key financial operations, including the identification of overdue invoices and the preparation of collection emails. The agentic workflow provides recommendations for next steps and executes approved tasks, effectively lowering the labor intensity of standard accounting. These integrations allow the software to sync directly with platforms like ConnectWise, Autotask, HaloPSA, and QuickBooks to maintain a real-time financial ledger.

October 14, 2026: Alternative Payments made the Alti assistant widely available.

Market Landscape

This release aligns with an industry-wide push to address the persistent profitability gap between median and top-tier managed service providers. It follows a pattern of adopting agentic AI to automate back-office functions that historically hindered firms reaching 20% EBITDA margins.

Managed service providers should evaluate their current weekly administrative hours per operator against the 5-hour saving benchmark to assess potential ROI. Owners should audit their current PSA and accounting integrations to ensure compatibility before attempting a platform migration.

The takeaway

The move underscores the growing reliance on AI agents to normalize margins across the MSP sector. Operators should track the impact of automated collection workflows on their own days-sales-outstanding (DSO) metrics over the next quarter to measure performance improvements.