Averitt Ranks as Top Southern LTL Carrier for Shippers
Logistics operators can use these service benchmarks to refine their carrier procurement and identify reliability gaps.
Updated on Oct. 15, 2026 in Transportation
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Averitt secured the top spot as the highest-performing regional less-than-truckload (LTL) carrier in the Southern U.S. in the 2026 Mastio LTL Carrier Study. The carrier also achieved second place nationally for overall performance and recommendation likelihood.
Why it matters
For shippers, these rankings signal which carriers currently maintain the most reliable operational metrics, such as problem resolution and service timing. Mastio & Company identifies these as critical differentiators in an industry where ease of doing business and trustworthiness directly impact supply chain stability.
The 22nd Edition LTL Carrier Study included 1,647 customer interviews and 5,300 carrier observations. Averitt maintains an 80% recommendation rate among respondents and holds the second national rank for overall performance.
The players
Averitt
A regional less-than-truckload carrier with a specialized focus on the Southern United States.
Mastio & Company
A research firm specializing in benchmarking logistics performance and customer satisfaction.
The details
The research evaluates carriers based on operational factors including trustworthiness, problem resolution, and responsiveness. By prioritizing these service dimensions, regional carriers like Averitt compete against larger national networks by focusing on localized service consistency and ease of transaction for small-to-midsize shippers.
Timeline
2026: Mastio & Company published the 22nd Edition LTL Carrier Study.
Market Landscape
The 22nd Edition LTL Carrier Study serves as a primary benchmark for logistics procurement teams evaluating regional carrier performance. It follows a multi-year trend of shippers consolidating freight volumes with carriers that demonstrate high scores in problem resolution and responsiveness.
Operators managing freight procurement should compare their current carrier service metrics against the benchmarks provided in the 2026 study. Use these regional performance rankings to re-evaluate whether your current LTL contracts align with industry standards for reliability and resolution.
The takeaway
Reliability scores in logistics reports provide actionable data for vetting new supply chain partners. Shippers should monitor these recurring benchmarks to identify which regional carriers are gaining service consistency compared to national competitors.
Further reading
For more insight into regional freight operations, see our Transportation sector coverage.
More information
View full details on performance metrics at the Averitt award-winning solutions information.
Source note: This article includes information reported by American Journal of Transportation | AJOT | 1-800-599-6358.
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Do you generally trust that large logistics and shipping companies prioritize quality service for customers?
