CAMPUS USA Credit Union to Transition CEO in 2027
The institution will appoint current COO Jeff Thieman to lead operations, ensuring continuity for its 180,000 members.
Updated on Oct. 15, 2026 in People

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CAMPUS USA Credit Union will undergo a leadership change as President and CEO Jerry Benton retires after 27 years of service at the end of 2026. Chief Operating Officer Jeff Thieman is slated to step into the role starting in 2027.
Why it matters
The transition represents a significant shift for a credit union that manages more than $4 billion in assets across 25 Florida counties. The continuity provided by a long-serving internal successor like Thieman aims to maintain the institution's strategic direction for its 180,000 members.
The organization manages assets exceeding $4 billion and serves more than 180,000 members across 25 Florida counties. Incoming CEO Jeff Thieman, who has served as COO since 2014, will oversee these operations following Jerry Benton's 27-year tenure.
The players
Jerry Benton
Outgoing President and Chief Executive Officer of CAMPUS USA Credit Union with a 27-year tenure.
Jeff Thieman
Incoming President and Chief Executive Officer of CAMPUS USA Credit Union and former Chief Operating Officer.
CAMPUS USA Credit Union
Financial institution serving over 180,000 members across 25 Florida counties with more than $4 billion in assets.
The details
The credit union's volunteer Board of Directors selected Jeff Thieman to fill the top executive seat. Thieman will collaborate with Benton through the remainder of 2026 to ensure operational stability. The transition follows a familiar path of internal succession for the institution, leveraging Thieman's decade-long experience in the COO role to manage the credit union's regional footprint.
Timeline
2014: Jeff Thieman begins tenure as Chief Operating Officer.
End of 2026: Jerry Benton retires as President and CEO.
2027: Jeff Thieman assumes the role of President and CEO.
Market Landscape
This transition follows the standard internal succession planning cycle used by credit unions, which frames the move as a routine exercise in leadership stability. By promoting the incumbent COO, the organization aligns with broader industry trends prioritizing long-tenured institutional knowledge.
Members and commercial stakeholders should monitor the transition through 2027 for any shifts in service availability or lending policies. Operators should ensure their own succession plans reflect the value of internal candidates in maintaining institutional continuity.
The takeaway
Leadership transitions at large, member-owned institutions often signal a focus on long-term stability rather than radical strategy shifts. Operators should document key institutional knowledge now to simplify their own leadership handovers in the future.
Further reading
For more on shifts in leadership and institutional governance, see our latest coverage in People.
Source note: This article includes information reported by Wcjb.
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