Overland Park Hospital Awarded Volunteer for NICU Care
Overland Park Regional Hospital recognized a volunteer whose participation in the Warm Arms program assisted 540 infants.
Updated on Oct. 12, 2026 in Philanthropy

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Overland Park Regional Hospital presented a Humanitarian Award to volunteer Terry Berggren, who has held more than 540 babies through the facility's Warm Arms program. The initiative provides consistent human touch to infants in the NICU when their families are unable to be present.
Why it matters
The program addresses clinical outcomes by using human touch to stabilize vital signs and reduce oxygen requirements in premature babies. By facilitating such volunteer-led care, the hospital integrates community support into the therapeutic environment of its neonatal unit.
Volunteer Terry Berggren has supported more than 540 babies through the Warm Arms program at Overland Park Regional Hospital. The clinical impact of this human-touch approach is documented to stabilize vital signs and lower oxygen needs for premature infants.
The players
Overland Park Regional Hospital
A medical facility serving Overland Park and Johnson County that specializes in neonatal intensive care services.
Terry Berggren
A volunteer recognized for providing care to more than 540 infants through the hospital's specialized NICU support program.
The details
The Warm Arms program operates by assigning volunteers to sit at the bedside of infants in the neonatal intensive care unit. This physical presence ensures that patients receive consistent human interaction during periods when their primary caregivers cannot be at the hospital. The recent award recognition highlighted how these individualized interactions serve as a non-clinical support mechanism for neonatal patient health.
Timeline
October 9, 2026: The hospital hosted a reunion for past NICU families and staff.
Market Landscape
This initiative follows established clinical evidence supporting the role of human touch in stabilizing vital signs for premature infants. It reflects a broader healthcare trend toward integrating non-medical volunteer support to improve patient experiences in high-acuity units.
Business operators in the healthcare sector should evaluate how structured volunteer programs can augment patient outcomes and community engagement. Assessing the scalability of such support models can provide a blueprint for organizations aiming to enhance care quality with supplemental resources.
The takeaway
The use of volunteers to provide essential touch support can significantly impact patient stability in specialized care settings. Operators should track the correlation between non-clinical volunteer hours and patient health outcomes as a metric for quality care.
Further reading
Learn more about local Philanthropy initiatives and their impact on health services.
Source note: This article includes information reported by KSHB 41 Kansas City News.
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Do you believe hospital volunteer programs are essential for improving patient recovery in your community?





