MedHaul Built Platform to Lower Medical Transport Costs

Healthcare operators use this system to consolidate fragmented transport vendors and reduce ride-related expenses.

Updated on Oct. 14, 2026 in Healthcare

MedHaul Built Platform to Lower Medical Transport Costs

Live Poll

Should healthcare systems integrate dedicated transportation services to ensure patients reach critical medical appointments?

Founded in 2017, Memphis-based MedHaul manages a transportation platform for healthcare organizations that centralizes vendor booking across 17 states. The company recently expanded its service to include specialized transportation for clinical trials.

Why it matters

The platform addresses the operational burden of managing fragmented nonemergency medical transport vendors. By streamlining booking and billing, it helps organizations shift away from high-cost emergency transit toward more affordable, platform-managed alternatives.

MedHaul reports that its platform helps patients reach appointments on time at a 92% rate, while partner organizations see an average annual cost recovery of $2 million. The company has raised $7 million in total funding since its founding.

The players

MedHaul

A Memphis-based B Corp that operates a technology-enabled marketplace for nonemergency medical transportation.

Erica Plybeah

The founder of MedHaul who launched the platform to address transportation barriers in healthcare.

American Cancer Society

A national nonprofit organization that functions as a strategic investor in the transportation platform.

Google

A multinational technology conglomerate that oversees the Google for Startups AI Academy.

Uber Health

A healthcare-focused division of the ridesharing company that provides logistics infrastructure for medical providers.

The details

The platform allows staff to book diverse transport types, including rideshare, wheelchair, and bariatric services, from a single screen. It incorporates safety and regulatory compliance screenings for its transportation partners and uses an AI agent, CODI AI, to identify performance gaps. Additionally, an integration with Uber Health allows for further coordination across transport modalities.

2017: Erica Plybeah founded MedHaul.
February 2025: InvestTN provided an investment to the company.
July 10, 2025: MedHaul was selected for the Google for Startups AI Academy.
May 2026: The American Cancer Society became a strategic investor in the firm.

Market Landscape

MedHaul maintains a B Corp certification, aligning its operational growth and platform development with the transparency and accountability mandates set by the organization. The company competes in a specialized segment focused on clinical trial logistics and rural oncology markets.

Operators managing high volumes of patient transport should audit their current vendor mix to identify potential cost savings versus ambulance reliance. Reviewing internal appointment attendance metrics against the $70 to $100 per ride benchmark may indicate whether a platform-based solution fits your local patient needs.

The takeaway

The move toward centralized medical transport management highlights a shift toward data-driven, rather than fragmented, logistics. Operators should track their average cost per ride to determine if their current transportation mix requires consolidation to improve efficiency.