Risco Realigns UK and Ireland Commercial Leadership
Installers will see sales, marketing, and technical support integrated under the new Commercial Director, David Rimmer.
Updated on Oct. 30, 2026 in People
Risco has appointed David Rimmer as the new Commercial Director for the UK and Ireland. He will lead efforts to integrate sales, marketing, and technical support to drive regional growth.
Why it matters
The company is realigning its regional leadership to better support installers and improve market responsiveness. This shift aims to strengthen commercial operations and technical service delivery.
The appointment leverages over 20 years of experience in business development and partnerships compared to the baseline of previous leadership roles. The scope of this new commercial directorship encompasses sales, marketing, and technical support operations.
The players
Risco
A global security technology company that provides cloud-based security solutions and alarm systems to commercial and residential installers.
David Rimmer
The newly appointed Commercial Director for Risco in the UK and Ireland, previously responsible for European business development at Alarm.com.
The details
Rimmer will be responsible for bridging customer priorities with Risco's commercial output and installer support framework. By unifying sales, marketing, and technical support, the company intends to standardize how installers engage with its security products. This structural move is designed to scale regional growth through more coordinated support and commercial activity.
Timeline
October 30, 2026: Risco announced the appointment of David Rimmer as Commercial Director for the UK and Ireland.
Market Landscape
This move follows the documented industry trend toward unified customer support models in commercial security technology, where manufacturers integrate technical and sales departments to retain installer loyalty. It marks a push to consolidate Risco's regional footprint against established market precedents.
Installers in the UK and Ireland should anticipate changes to how technical support interacts with regional sales and marketing initiatives. Operators should monitor if this realignment streamlines the support ticket process or alters the current onboarding procedures for new Risco product lines.
The takeaway
Risco is centralizing its regional commercial strategy to better serve its installer base. Operators should track whether this integration results in measurable improvements to response times or resource availability for their active projects.
Further reading
For more on shifts in security industry management, visit People.
Source note: This article includes information reported by SecurityWorldMarket.
