SimCorp Puts Client Delivery Under One Executive
Asset managers and owners on SimCorp's platforms gain a single accountable contact from onboarding through ongoing service.
Updated on Nov. 2, 2026 in People
SimCorp, the investment management software provider and subsidiary of Deutsche Börse Group, has appointed Fiona O'Donnell as its new Chief Delivery Officer, a role that places the full client delivery experience under one accountable executive. Operators of asset managers and asset owners running on SimCorp's platforms should note the new single point of accountability for onboarding and ongoing service.
Why it matters
The appointment creates a dedicated executive for client delivery, spanning clients going live on SimCorp One this year and long-standing institutional clients. It reflects a push to keep the client experience consistent as demand for the platform grows.
SimCorp, founded in 1971 and employing more than 3,500 people across five continents, reports that it empowers more than half of the world's top 100 financial companies. O'Donnell brings more than 18 years of experience working with asset owners and managers, most recently as Client Executive and Senior Vice President at State Street Corporation.
The players
SimCorp
SimCorp is an investment management software provider founded in 1971, employing more than 3,500 people across five continents and serving a large share of the world's top financial firms, and is a subsidiary of Deutsche Börse Group.
Deutsche Börse Group
Deutsche Börse Group is a German exchange operator and financial market infrastructure company that owns SimCorp.
Fiona O'Donnell
Fiona O'Donnell is SimCorp's new Chief Delivery Officer, with more than 18 years of experience with asset owners and managers and most recently a Client Executive and Senior Vice President at State Street Corporation.
Peter Sanderson
Peter Sanderson is the Chief Executive Officer of SimCorp, to whom the new Chief Delivery Officer reports directly.
The details
SimCorp created the Chief Delivery Officer role as the first at the company to put the entire client delivery experience under a single accountable executive. O'Donnell is responsible for client delivery from a client's first onboarding through ongoing service, and she reports directly to CEO Peter Sanderson while also joining SimCorp's Executive Committee. The role covers both clients going live on SimCorp One this year and existing long-standing institutional clients.
Timeline
November 2, 2026: SimCorp announced the appointment of Fiona O'Donnell as Chief Delivery Officer.
Effective immediately: O'Donnell began reporting to the CEO and joined the Executive Committee.
Market Landscape
The appointment places a dedicated delivery executive over SimCorp One clients going live this year and long-standing institutional clients alike. It reflects how investment management software vendors are expanding from product sales into continuous client-service responsibilities.
Operators of asset managers and asset owners using SimCorp systems should expect a single named executive to own onboarding and ongoing service, which may change who they escalate delivery issues to. Vendor-management teams should confirm the new reporting line and the scope of the delivery role in upcoming account reviews.
The takeaway
Client delivery at investment software vendors is becoming a board-level accountability rather than a support function, a pattern worth tracking across peer firms. Firms with SimCorp One go-lives this year should ask their vendor contact to confirm who now holds delivery accountability and what the escalation path looks like.
Further reading
Explore more executive moves and leadership changes in our People section.
