Kantata Released Agent Studio for Professional Services
Professional services firms can now deploy custom AI agents designed to automate administrative tasks and standardize workflows.
Updated on Oct. 6, 2026 in Professional Services
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Kantata has launched Agent Studio, a new component of its Expertise Engine that allows firms to build custom AI agents through plain language descriptions. The platform enables users to create a single governed superagent that accesses organization-wide data to drive delivery consistency.
Why it matters
By embedding organizational standards directly into AI, firms aim to shift staff capacity away from repetitive administrative burdens and toward higher-value, client-facing work. The tool provides a framework for managing agent outputs as enterprises scale their use of automated workflows.
Gartner forecasts that Fortune 500 enterprises will operate over 150,000 AI agents by 2028, a significant increase from the roughly 15 agents per enterprise used currently. Basware is among the firms that have already adopted the technology for their internal professional services.
The players
Kantata
A provider of software solutions designed to manage resources and operations for professional services organizations.
Basware
A global enterprise specializing in cloud-based accounts payable and procurement automation software.
Gartner
A major research and consulting firm that provides technology-focused data and strategic analysis to business leaders.
The details
The platform utilizes a conversational interface that allows users to create and refine agents without extensive coding. Once built, these agents undergo a validation process to edit and approve their functions before they are published for internal use. Agents can be triggered manually or integrated directly into automated workflows via a single command, allowing firms to enforce delivery standards across various projects.
Timeline
June 2026: Kantata launched the Expertise Agent.
October 5, 2026: Kantata launched Agent Studio.
2028: Gartner expects 150,000 AI agents to be in operation per Fortune 500 enterprise.
Market Landscape
This development aligns with Gartner's projections for a massive scale-up in enterprise AI usage, moving from a current average of 15 agents per firm toward 150,000 by 2028. It highlights a departure from general-purpose AI tools toward specialized, governed platforms built to scale professional services operations.
Operators should evaluate whether their existing project data is centralized enough to support a governed AI agent architecture. Firms should audit current administrative workflows to identify which manual processes are ready for conversion into automated, rule-based agent commands.
The takeaway
The move toward AI agents is shifting from broad testing to the integration of specific, firm-governed standards. Monitor how early adopters like Basware measure the actual time savings between administrative tasks and billable client work to determine your own firm's ROI timeline.
Further reading
For broader insights on operational technology, visit our Professional Services section.
Source note: This article includes information reported by IT Brief US.
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