Duvo Raised $32 Million to Scale AI Process Agents

Retail and CPG operators can expect new automation tools to manage complex back-office workflows as the firm expands stateside.

Updated on Oct. 14, 2026 in Business Strategy

Duvo Raised $32 Million to Scale AI Process Agents

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Duvo secured $32 million in a Series A funding round to accelerate its expansion into the U.S. retail and CPG sectors. The company provides AI agents that execute processes across ERP systems and spreadsheets to automate manual operational tasks.

Why it matters

As businesses struggle with back-office bottlenecks, Duvo aims to replace manual reconciliation with AI-led automation to cut labor costs and processing time. The capital infusion supports a broader push to capture market share in automation technologies.

Duvo has raised $32 million in Series A funding, bringing its total capital to $48 million. For client Notino, the firm's agents cut supplier bonus reconciliation time from 70 days to 15 days and reduced labor requirements from 120 specialist hours to under 10.

The players

Duvo

An automation firm providing AI agents that operate across enterprise software to handle manual administrative workflows.

Michael Green

The new Senior Vice President of Go-to-Market who previously held senior roles at Databricks and Salesforce.

Spencer Insolia

The new Managing Director for the U.S. who previously served as President of Kmart and a director at Accenture.

Balderton Capital

A venture capital firm that led the current funding round.

Notino

A retailer that utilized Duvo software to streamline supplier bonus reconciliation processes.

The details

Duvo uses AI to conduct discovery interviews and analyze existing screen recordings or documents to map out operational workflows. Its agents then interact with ERPs, portals, and spreadsheets via APIs or user interfaces to execute processes autonomously. This approach aims to reduce the manual oversight typically required for high-volume back-office administrative tasks.

Timeline

  1. October 14, 2026: Duvo announced the $32 million Series A funding round.

  2. End of 2027: Gartner projects more than 40% of agentic AI projects will be canceled.

  3. 2029: Spending on business orchestration and automation technologies is forecast to exceed $21 billion.

Market Landscape

Duvo is entering an crowded automation space where Gartner forecasts spending on orchestration technologies will exceed $21 billion by 2029. However, the sector faces headwinds, with industry analysts predicting high failure rates for agentic AI projects by the end of 2027.

Operators in retail and CPG should monitor whether these AI agents offer a viable alternative to existing manual reconciliation processes for supplier bonuses. Evaluate potential automation vendors by their security compliance, such as SOC 2 and ISO standards, before integrating them into core ERPs.

The takeaway

The pivot toward agentic AI suggests that back-office administrative tasks may see significant efficiency gains if integrated properly. Owners should audit current reconciliation labor hours to identify if automated agents could meaningfully reduce the time and headcount required for administrative workflows.

Further reading

For more on operational scaling, visit the Business Strategy section.

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Would you prefer your workplace automate repetitive manual tasks to increase overall productivity?