KellyOCG Retains Top Spot for Workforce Solutions
The firm remains the leading workforce solutions provider, offering operators a benchmark for integrated staffing performance.
Updated on Oct. 27, 2026 in Employment
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HRO Today has recognized KellyOCG as the top provider of total workforce solutions for 2026. This ranking reflects client feedback on service quality and capability for organizations managing both full-time and contingent staff.
Why it matters
For operators managing mixed-model workforces, these rankings provide a benchmark for vendor performance in MSP and RPO services. The assessment highlights which providers are successfully integrating contingent and permanent staffing strategies under a unified service model.
KellyOCG maintained its No. 1 overall ranking in total workforce solutions for 2026, consistent with its 2025 performance. The firm also achieved No. 1 for quality of service, No. 2 for breadth of service, and No. 3 for size of deals in the current cycle.
The players
KellyOCG
A staffing and workforce management firm based in Troy, Michigan, providing MSP and RPO services across North America, APAC, and EMEA.
HRO Today
A workforce management publication that produces annual customer satisfaction ratings for human resources service providers.
The details
The rankings are derived from buyer surveys focused on the efficacy of integrated staffing models. KellyOCG's top placement specifically highlights its performance in Managed Service Provider (MSP) functions and Recruitment Process Outsourcing (RPO), including a lead position in healthcare-sector RPO. The evaluation captures feedback from users who rely on the same provider to bridge the gap between temporary and permanent hiring requirements.
Timeline
October 27, 2026: HRO Today released the 2026 Baker's Dozen rankings.
2025: KellyOCG previously held the top overall ranking in total workforce solutions.
Market Landscape
The 2026 results confirm a continuation of the firm's leadership position established in the 2025 HRO Today Total Workforce Solutions ratings. This consistency highlights the stability of current market leaders in integrated workforce management services.
Operators currently evaluating staffing partners should monitor whether their prospective vendors offer integrated MSP and RPO capabilities, as top-tier performance is now defined by service breadth. Review existing contracts to ensure your current staffing mix aligns with the service quality metrics prioritized by recent buyer surveys.
The takeaway
Reliable workforce management requires evaluating providers based on their ability to handle both contingent and permanent talent pools simultaneously. Track your current staffing agency’s service quality against the benchmarks set in the latest Baker's Dozen reports to identify gaps in your hiring strategy.
Further reading
For broader insights into vendor management, visit Employment.
Source note: This article includes information reported by The Manila times.
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