New Field Operations System Cuts Clinician Travel Time
Hospice and home health agencies can use this new system to optimize clinician routes and increase patient capacity.
Updated on Oct. 28, 2026 in Healthcare
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BetterRX has launched BetterVisit, a field operations system designed to help hospice and home health agencies manage clinician travel and caseloads. The platform aims to improve operational efficiency for providers currently struggling with staffing and referral management.
Why it matters
Agencies often face high labor costs and logistical hurdles due to inaccurate mileage tracking and inefficient route planning for clinical staff. Optimizing these workflows is critical for operators, as more than 60% of home health providers report turning down patient referrals due to capacity constraints.
Field tests showed an average mileage reduction of 19% and time savings of 20 minutes per new patient admission. These figures represent the potential operational gain for the 60% of home health providers currently turning down referrals.
The players
BetterRX
A healthcare technology company providing specialized logistics and medication management solutions for hospice and home health operators.
The details
The BetterVisit system replaces manual mileage reporting and caseload planning tools with automated route sequencing and GPS-verified tracking. It utilizes a Smart Patient Assignment feature to recommend clinicians based on their current geography and territory balance, automatically updating daily schedules when new patients or urgent visits are introduced. This integration centralizes data that was previously disparate, helping agencies reduce labor costs and increase the time clinicians spend on direct patient care.
Timeline
October 28, 2026: BetterRX officially launched the BetterVisit system.
2027: The system is scheduled to become available to home health agencies.
Market Landscape
This release follows the documented industry trend where 60% of home health providers are forced to turn down referrals due to operational bottlenecks. BetterVisit attempts to counter this by automating field logistics, marking a shift toward data-driven territory management.
Hospice and home health operators should evaluate their current mileage reimbursement and caseload planning processes against these results. Consult with your financial or operational lead to determine if a transition to GPS-verified scheduling could increase your agency's capacity to accept new referrals.
The takeaway
Optimizing clinician travel is a direct lever for increasing patient volume in a capacity-constrained market. Operators should track their average time spent per admission as a key performance metric to determine if automated routing technology is necessary for their specific territory.
What happens next
The software is slated to expand its market availability to home health agencies in 2027.
Further reading
For more on industry operational tools, visit the Healthcare section.
More information
To see how the platform functions, review the BetterVisit product information and demo request.
Source note: This article includes information reported by The Herald Journal.
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