Logistics Firm Doubles Invoice Processing Speed With Tools
Operators can cut administrative headcount by integrating automated invoice capture with existing ERP software.
Updated on Oct. 21, 2026 in Manufacturing
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Custom Goods Logistics has automated its accounts payable and procurement workflows by integrating the Vroozi platform with NetSuite. This initiative, which standardized processes across 36 warehouses, has effectively doubled invoice processing speeds.
Why it matters
By automating data capture and setting standardized approval routing, the company eliminated manual entry bottlenecks to achieve six-figure annual savings. This shift underscores how consolidating fragmented supplier catalogs can drive significant administrative efficiency for multi-site operators.
Custom Goods Logistics, which employs over 600 people, now processes 6 to 7 invoices per hour compared to the previous rate of 3 to 4. This improvement allowed the firm to reduce its accounts payable team from eight to four staff members while consolidating over 100 supplier catalogs.
The players
Custom Goods Logistics
A logistics and warehousing company that operates 36 facilities nationwide.
Vroozi
A procurement and accounts payable automation platform provider that integrates with ERP systems.
The details
The transformation relies on automated data capture to replace manual entry, paired with established spending thresholds and automated approval routing for users. By integrating the Vroozi platform into existing NetSuite accounting software, the firm standardized procurement across its 36 nationwide warehouses. The company is now looking to scale this model by applying the same automated data capture to equipment lease invoices.
Timeline
October 21, 2026: The company announced the results of its automation project.
Market Landscape
This move follows the broader trend of mid-market logistics firms leveraging cloud-based procurement tools to reconcile fragmented supplier catalogs. It aligns with industry-wide efforts to replace manual, decentralized administrative tasks with ERP-integrated digital workflows.
Operators looking to reduce headcount or administrative overhead should evaluate if their current procurement software supports automated invoice routing and spending thresholds. Before implementation, audit your current manual data entry per hour to determine if existing volume justifies the integration costs of a new platform.
The takeaway
Automating manual invoice processing can effectively double throughput and reduce necessary staffing in administrative departments. Operators should track their internal invoice-per-hour metrics to identify when the administrative burden of fragmented catalogs warrants a transition to automated procurement software.
What happens next
Custom Goods Logistics plans to extend the use of the Vroozi platform to automate data capture for equipment lease invoices.
Further reading
For more on operational efficiency, visit our guide on Manufacturing.
More information
View the full case study on Custom Goods Logistics to examine their specific workflow configuration.
Source note: This article includes information reported by CPA Practice Advisor.
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