QC Capital Group Promotes Chris Stevens to Lead Ops
The appointment impacts operators of express service chains by signaling a shift toward standardized management and growth.
Updated on Oct. 29, 2026 in People
QC Capital Group has promoted Chris Stevens to the role of Chief Operating Officer for its portfolio, including AquaShine Express and Cruz Express Oil. Stevens will oversee site management, team training, and customer experience across the company’s regional footprint.
Why it matters
This executive move signals a focus on standardizing operations as the Charlotte-based firm scales its essential-service portfolio. The promotion reflects the firm's prioritization of consistent location-level performance to drive growth.
QC Capital Group oversees 11 active AquaShine Express locations across Florida, Georgia, and South Carolina. The firm, which was founded in 2019, is currently scaling its footprint through the launch of new Cruz Express Oil sites.
The players
QC Capital Group
A Charlotte-based private equity and investment firm that owns and operates automotive-focused service brands founded in 2019.
Chris Stevens
The newly appointed Chief Operating Officer who previously served as Vice President of Operations for the firm and held leadership roles at Whistle Express Car Wash.
The details
As COO, Stevens is responsible for the technical components of the firm's business model, which relies on high-touch team training and standardized site management. He brings experience from previous roles at industry peers including ModWash, Dream Clean Car Wash, and a four-year tenure as Regional Director of Operations at Whistle Express Car Wash.
Timeline
2019: QC Capital Group was founded.
October 2025: Chris Stevens joined the platform as Vice President of Operations.
October 29, 2026: Chris Stevens was promoted to Chief Operating Officer.
Market Landscape
This appointment reflects the broader industry trend of private equity firms consolidating fragmented regional car wash markets by installing centralized operational leadership. The move aligns with efforts to drive efficiency through standardized site management across multi-state service portfolios.
Operators in the express-service sector should watch for potential shifts in training protocols or facility management standards as the firm integrates its new COO. Benchmarking your own location-level training against standardized regional models can help maintain competitive service quality.
The takeaway
Standardizing operational playbooks is a necessary precursor to scaling multisite service businesses effectively. Business owners should track the turnover in their own operations-heavy roles and assess whether current training models can support aggressive expansion targets.
Further reading
For more on local leadership changes, visit People.
Source note: This article includes information reported by The Manila times.
