Chick-fil-A in Norfolk Hires 160 for Store Reopening

The restaurant is filling 160 roles as it prepares to reopen its Broad Creek Crossing location in the coming weeks.

Updated on Oct. 21, 2026 in Jobs — General

Modern commercial storefront with glass facade and stone planters in bright, clear daylight. — Chick-fil-A is recruiting 160 new employees for its store in Norfolk, Virginia, as the restaurant prepares to reopen at the Broad Creek Crossing location. AI Illustration. Upload story photo >

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Chick-fil-A is currently hiring 160 full-time and part-time workers for its location at 1205 North Military Highway in Norfolk. The store is recruiting ahead of its upcoming reopening at the Broad Creek Crossing site.

Why it matters

Operators in the service industry often face significant staffing hurdles during site transitions, making local recruitment campaigns essential for operational readiness. A hiring drive of this scale suggests a focus on ensuring full-service capacity immediately upon reopening.

The restaurant is actively recruiting for 160 full-time and part-time roles to staff its Broad Creek Crossing facility. The exact reopening date for the location remains unknown.

The players

Chick-fil-A

A national fast-service restaurant chain known for its operator-led franchise model and specialized quick-service operations.

The details

To manage the high volume of interest, the operator is utilizing a text-based recruitment strategy. Candidates can initiate the application process by sending the code 18JE to 31063. The compensation package includes competitive pay, meal credits, and access to company-sponsored college scholarship opportunities.

The Broad Creek Crossing location is currently preparing for an upcoming reopening.

Market Landscape

This recruitment drive follows the established industry trend of using automated mobile-first applications to streamline hiring in the competitive quick-service sector. The approach mirrors common strategies used by large-scale franchises to build a full roster quickly before a brand relaunch.

Local business owners should track how large-scale hiring events at major regional sites affect labor availability and wage competition in the surrounding area. Streamlined text-based application tools represent an operational benchmark for reducing the time-to-hire in high-turnover sectors.

The takeaway

Large-scale staffing efforts are a leading indicator of an upcoming service expansion or facility reopening. Operators should monitor the local labor market for shifts in wage expectations when major employers launch similar recruitment campaigns in Norfolk.