Brooklyn Health System Launches Social Resource Platform
The new digital tool integrates with existing EHR systems to help providers refer patients to food, housing, and transport services.
Updated on Oct. 27, 2026 in Healthcare
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Should local hospitals expand their services to help patients find non-medical community resources?
One Brooklyn Health has launched a digital platform to connect patients with essential community resources like food, housing, and transportation. The initiative integrates with the health system's existing electronic health record (EHR) infrastructure to assist clinical staff in addressing patients' social determinants of health.
Why it matters
By directly linking clinical workflows to social support services, health systems can better address non-medical barriers that impact patient outcomes and long-term care management. This integration allows providers to move beyond traditional medical interventions to stabilize patients in their daily lives.
The system currently operates across 12 ambulatory care centers and 2 nursing homes in Brooklyn. These facilities now utilize a centralized platform to manage referrals for social needs against previous manual or decentralized methods.
The players
One Brooklyn Health
A health system operating 12 ambulatory care centers and 2 nursing homes serving Eastern and Central Brooklyn.
Findhelp
A social care network technology provider that connects clinical systems to community-based resources.
The details
The platform, powered by Findhelp, enables staff to search for community programs by ZIP code directly through the Epic electronic health record system. This integration allows providers to send information to patients during clinical encounters, ensuring that social support is documented alongside medical history. Trained staff are assigned to help patients navigate the portal to ensure successful access to identified resources.
Timeline
October 27, 2026: One Brooklyn Health launched the Findhelp platform.
Market Landscape
This initiative follows the industry trend of leveraging the Epic electronic health record system to integrate social determinants of health data into standardized clinical practice. It reflects a shift toward value-based care where hospitals assume a greater role in managing the non-medical factors that impact patient health.
Operators in the health and social service sectors should monitor how integrated EHR-social platforms change the referral volume and operational capacity of local community partners. Business owners in Eastern and Central Brooklyn should evaluate whether their service offerings are represented on the platform to remain reachable for patient referrals.
The takeaway
Health systems are increasingly operationalizing social support as a standard clinical function rather than an auxiliary service. Operators should audit whether their current patient intake protocols include a mechanism for social needs screening and resource navigation.
Further reading
For broader analysis on how local providers are integrating technology to manage community needs, see Healthcare.
More information
Patients and service providers can find local community support resources through the newly launched portal.
Source note: This article includes information reported by Ourtimepress.
Live Poll
Should local hospitals expand their services to help patients find non-medical community resources?
